Facts and myths about CRM Published . . CRM Facts and myths about CRM CRM (Customer Relationship Management) is a technological approach to managing relationships and interactions with customers. CRM systems are used by companies of all sizes to manage customer data track leads and streamline operations. However there are also many misconceptions and myths about CRM.
In this article we will discuss some facts and myths about CRM. Myth CRM is only for large companies Fact Although larger businesses may have more complex CRM needs CRM systems can be used by businesses of all sizes. Small businesses can benefit mobile app development service from using a CRM system to manage customer relationships track leads and streamline their operations. Myth CRM is too expensive.
Fact While some CRM systems can be expensive there are also many affordable options. Some CRM systems are even free or offer a free trial period. The cost of a CRM system should be weighed against the benefits it can bring to your business such as increased efficiency improved customer relations and increased sales.